RETURNS

At Panolla, we have an unwavering commitment to quality, and we strive to make your return experience as seamless as your initial purchase. We accept unused product returns, 30 days after the initial delivery date. Customers may incur the cost of shipping for their return. Initiate your return below through contact us via email at support@panolla.com.   

REQUEST A RETURN

Our dedicated Customer Care team is here for you every Monday to Friday, from 9 am to 6 pm EST, ready to assist with your refund requests. When reaching out, kindly include the name, email address, and order number associated with the item(s) you wish to return. Please anticipate a response within 48 hours. Your satisfaction is our priority.

Email Us

CUSTOMER CARE
support@panolla.com
Monday - Friday
9:00 am - 6:00 pm EST 

For addtional questions, please contact us support@panolla.com. Read more about our Refund & Return Policy here.